Support Helpdesk • Global Team

Get in Touch With Our Team

Have a question about a scheduled time capsule, domain partnership, or technical feedback? We're here to assist.

Direct Communications

Support & General Inquiries info@myrol.my
Response Time Commitment

Our global support team reviews and responds to all inquiries Monday through Friday within 24 hours.

Data Protection Officer (DPO)

For GDPR/CCPA data export or permanent erasure requests, specify "DPO Request" in your subject line.

Send Us a Message

Frequently Asked Questions

Q: What happens if my recipient email changes before delivery?

If you created a free account before composing your letter, you can log in to your dashboard anytime and view all in-flight capsules. For guest letters, we recommend writing down the confirmation details or contacting support with your origin verification.

Q: Can anyone else read my private letters?

Never. Private letters are strictly sealed until automated delivery. They are never published on our public community wall and are completely isolated.

Q: Is FutureMe truly free to use?

Yes! Writing and scheduling letters to your future self is 100% free, supported sustainably by ethical non-intrusive Google AdSense advertising.